Resume

Samir Khan

Senior Product Manager · +91-9262926296

Summary

Data driven Product Manager with 3+ years of end-to-end product ownership at high-growth AI revenue platforms — spanning AI/ML systems, revenue-critical growth funnels, and internal platform infrastructure. Shipped 8+ products from 0→1, including an AI voice pre-qualification agent (5x conversion lift), a GenAI dynamic content engine (31% CVR improvement, 42% CPL reduction), and a multi-layer sales intelligence platform (INR 6.7 Cr incremental revenue). Skilled at customer discovery, OKR-driven roadmap prioritization, cross-functional stakeholder alignment, and translating ambiguous business problems into measurable product outcomes. Strong command of AI/LLM systems, experimentation frameworks, and growth metrics.

Work Experience

1

Senior Product Manager

Emversity·High-growth edtech platform · Bengaluru, India·May 2025 — Present
  • ANIKA — Multilingual AI Voice Agent: Identified that 68% of high-intent leads went cold due to a ~3.5-hour avg response lag; led discovery, scoping, and 0→1 build of ANIKA — an AI voice pre-qualification agent — cutting time-to-first-connect to <60 seconds, lifting call connectivity by 22pp (32%→54%), and 5x-ing connect-to-sale conversion (0.01%→0.05%), sustaining revenue throughput despite a ~50% seasonal lead drop.
  • ECHO (GenAI Content Engine): Defined product vision and led cross-functional delivery of ECHO — a GenAI-powered dynamic landing-page rendering engine that personalised content by audience segment — driving a 31% lift in CVR and 42% reduction in CPL across paid acquisition channels.
  • AI Guardrails: Designed and enforced AI evaluation and guardrail frameworks across sales automation systems — including confidence thresholds, fallback routing, and human-in-the-loop checkpoints — to reduce LLM hallucinations and protect downstream revenue in a high-consideration funnel.
  • Hercules (ERP Platform): Owned the 0→1 build of Hercules ERP, consolidating CRM, Finance, Academics, Affiliates, and Support into a single internal platform, eliminating INR 1.1 Cr/yr in tooling and manual ops costs and improving cross-functional workflow efficiency by 40%.
  • Referral & Affiliate Engine: Built a product-led referral and affiliate engine integrated with in-house LMS and CRM, generating INR 28 Cr+ in annual revenue and contributing ~21% of paid enrolments at zero CAC.
2

Product Manager

Emversity·Promoted from PM to Senior PM within 15 months·Feb 2024 — Apr 2025
  • AURA (Sales Intelligence): Diagnosed that a 12% refund rate stemmed from misaligned sales promises; designed and shipped AURA — a real-time, multi-layer sales intelligence and decision-correction platform — reducing refunds by 5pp (12%→7%), cutting CAC 26% (INR 95K→70K), and unlocking INR 6.7 Cr in incremental annual revenue.
  • PitchMate (LLM Sales Assist): Conducted user interviews with 30+ sales agents to identify in-call friction; conceptualised and launched PitchMate — an LLM-powered, RAG-based chatbot embedded in CRM providing real-time objection handling, in-call flow suggestions, and post-call summaries — improving call quality by 55% and NPS by 30 points.
  • Emerge (Consumer App): Validated product-market fit through a phased discovery sprint; launched Emerge — a psychometric evaluation consumer app replacing traditional scholarship tests — generating INR 4.25 Cr in direct revenue and driving 14% of overall paid users via an early-career counselling funnel.
3

Growth Product Manager

Great Learning·Global edtech company · Bengaluru, India·Jun 2023 — Jan 2024
  • GTM Launch: Led 0→1 go-to-market launch of UT Austin's UX Design program for the US/Canada market; defined positioning, pricing, and acquisition strategy, achieving 11% market share within six months of launch.
  • Funnel Optimisation: Ran structured funnel analysis and user interviews across 3 admission cohorts to identify drop-off points; redesigned the application flow and repositioned program messaging, driving a 21% improvement in lead-to-application conversion within 90 days.
  • Analytics & Dashboards: Built cohort performance dashboards tracking pricing sensitivity, conversion leakage, and enrolment velocity across the admissions funnel — enabling data-driven roadmap decisions for program expansions.

Education

M.S. in Data Science

Liverpool John Moores University, UK
2022 — 2023

PG Diploma in Data Science

IIIT Bangalore
2021 — 2022

B.Tech in Information Technology

Birla Institute of Technology, Mesra
2016 — 2020
Core Skills
Product StrategyOKRs & KPIsPRD WritingDiscovery & User ResearchRoadmap PrioritisationA/B Testing & ExperimentationGTM Strategy0→1 Product DevelopmentP&L OwnershipAgile/ScrumGenAILLM SystemsRAG PipelinesAI Guardrails & Evaluation FrameworksVoice BotsAgentic AIPrompt EngineeringAPI IntegrationsLangChainOpenAI APISQLMixpanelGoogle AnalyticsAmplitudeFigmaJiraNotionPostmanA/B Testing FrameworksCohort AnalysisFirst-Principles ThinkingCross-functional Stakeholder AlignmentExecutive CommunicationData-Driven Decision Making
Certifications
AI Product Manager — Duke University
CSPO (Certified Scrum Product Owner)
PMP — Google Project Management Professional
Product Management Fellowship — HelloPM